Privacy Policy
Last updated: July 2026
Who we are
Prime Dental Management Services ("Prime DMS", "we", "us") is a dental compliance and practice-management consultancy based in Burlington, ON, Canada. This policy explains how we handle information collected through https://www.primedms.ca.
Information we collect
We collect the information you choose to provide through our contact and careers forms - such as your name, email address, phone number, clinic or organization name, message, and any resume or details you submit. We also collect standard, non-identifying technical data (such as pages visited and general device information) through basic analytics.
How we use your information
We use the information you submit to respond to your enquiry, provide the services you request, arrange consultations, and consider job applications. We do not sell your personal information. We do not send marketing messages unless you have asked us to.
Patient health information
Prime DMS provides services to dental clinics, not to their patients. We do not collect patient health records through this website. Where we handle clinic documentation during an engagement, we treat it as confidential and align with our clients' obligations under Ontario's Personal Health Information Protection Act (PHIPA).
How we protect and retain information
We take reasonable administrative and technical measures to protect the information you submit, and we retain it only as long as needed to respond to your enquiry, meet our business and legal obligations, or as otherwise required by law.
Third-party services
This website is hosted on Vercel and may use standard service providers for hosting, forms, email delivery, and analytics. These providers process data on our behalf and are expected to protect it. Our site may link to third-party websites (such as regulators or public health units); we are not responsible for their privacy practices.
Your choices
You can ask us to access, correct, or delete the personal information you have submitted, or ask questions about this policy, by contacting us using the details below.
Changes to this policy
We may update this policy from time to time. The current version is always available on this page.
Contact us
For any privacy question or request, contact Prime Dental Management Services:
- Email: info@primedms.ca
- Phone: (647) 807-9122
- Address: 5063 N Service Rd, Burlington, ON