An IPAC-certified approach to Ontario dental compliance.
Prime Dental Management Services was founded in 2022 by Reem Alayan to help Ontario dental clinics run with confidence, compliance, and operational excellence.
About Prime Dental Management Services
After long years of experience in the industry in Canada, working with multiple practices and DSOs, organizing, creating systems, recruiting, training dental professionals, and starting up new practices.
In 2022, Reem Alayan found the need for the market to have specific services that help office managers and teams to focus on their production and on providing the best quality of treatment to their patients, and she decided to start Prime Dental Management Services to serve dental practices directly or through working with excellent partners who share the same vision.
Reem Alayan
Reem Alayan is the visionary founder of Prime Dental Management Services, bringing over a decade of expertise in dentistry, practice management, compliance, and professional training. She holds a Bachelor's Degree in Dentistry from Iraq and has continued to advance her education in Canada through specialized programs, including Dental Practice Management at the University of Toronto and Infection Control Professional Development at Queen's University.
Reem further strengthened her infection control and safety credentials with additional dental-focused programs from Fanshawe College, Health and Safety Inspections from the Canadian Centre for Occupational Health and Safety (CCOHS), and certification as a WHMIS Trainer. Her diverse academic and professional background positions her as a trusted authority in IPAC, compliance, and dental operations.
Throughout her career, Reem has supported over 70 dental practices, assisting with everything from operational management and compliance to successfully guiding new clinic startups. She has also trained hundreds of professionals across multiple levels including dental administration, IPAC, and regulatory standards, empowering teams with the knowledge and confidence needed to excel.
In addition to her work as a dentist, Reem served as a teaching assistant for dental students in Iraq, an experience that honed her expertise in adult education, communication, and mentorship skills she continues to bring forward in her leadership at Prime DMS.
Driven by passion, precision, and a commitment to elevating dental standards, Reem leads Prime DMS with a clear mission: to help dental practices operate with confidence, compliance, and excellence.
Credentials & training
- Bachelor's Degree in Dentistry (Iraq)
- Dental Practice Management - University of Toronto
- Infection Control Professional Development - Queen's University
- WHMIS Trainer certified
- Health & Safety Inspections - CCOHS
- Dental programs - Fanshawe College
The dedicated professionals behind Prime Dental Management Services.
Shayma Aldabbagh
Shayma Aldabbagh has a Bachelor's Degree in Dentistry from Iraq. She completed Dental Practice Management and Human Resources Management programs at the University of Toronto, in addition to numerous continuing education courses in dentistry, demonstrating her commitment to continuous growth and professional excellence with extensive expertise in dental operations, team leadership, and practice management.
With a strong track record of managing multiple dental practices, Shayma has led teams with proven success, enhancing operational efficiency, elevating patient care, and building positive workplace cultures. Her leadership is rooted in clarity, empathy, and the ability to unify teams toward shared goals.
Shayma specializes in helping dental practices secure right-fit candidates and ensuring they integrate seamlessly into their new environment. She excels in creating structured onboarding and training programs that empower new team members and support long-term success.
In 2025, Shayma joined Prime DMS, dedicating her experience, passion, and leadership to advancing Prime DMS's vision and supporting the dental practices we proudly serve.
Credentials & training
- Bachelor's Degree in Dentistry (Iraq)
- Dental Practice Management - University of Toronto
- Human Resources Management - University of Toronto
- Continuing education in dental operations
Make compliance effortless. Make operations seamless.
Prime DMS supports Ontario dental clinics so teams can work confidently, safely, and efficiently without spending every week wrestling with manuals, training records, and inspection prep.
- 70+Ontario clinics
- 100%Compliance rate
- 100+Trainees
- 34+Years experience
About Prime DMS - frequently asked questions
Prime Dental Management Services was founded in 2022 by Reem Alayan, an Ontario IPAC-certified consultant with a Dental Practice Management certificate from the University of Toronto and an Infection Control Professional Development credential from Queen's University.
Shayma Aldabbagh is Managing Partner of the Recruitment Department. She holds a Bachelor's in Dentistry and completed Dental Practice Management and Human Resources Management programs at the University of Toronto.
Prime DMS has supported 70+ Ontario dental clinics with IPAC audits, staff training, recruitment, and practice management, and has trained 100+ dental professionals.
Prime DMS is based at 5063 N Service Rd, Burlington, ON. We serve dental clinics across Toronto, the GTA, and Ontario-wide, with on-site visits and remote support.
More from Prime DMS
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